• ADA Compliance
    Managing all your compliance issues
  • Cleaning / Maintenance
    Extending the life of your ATM fleet
  • Site Survey
    Improving your ATM installation process
  • About ATA
    Inviting you to explore more about us
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  • ADA
    Compliance


    Are you...or are you not? When it comes to being compliant we understand that the only answer to this question should be YES. The Department of Justice
    has established guidelines and when you partner with ATA Services we ensure that all of your ATM’s meet these guidelines. Contact us to discuss our
    various programs. You can manage all of your compliant issues in FleetView which allows you to effectively identify those issues and begin the process of
    becoming ADA compliant.
    ATM’s must be accessible to customers in wheelchairs. The Department of Justice
    has established thresholds for acceptable height and reach to customer interaction
    points on ATM’s, automated ticket sales kiosks, and other automated dispensing
    devices. A height and reach survey performed by ATA Services establishes the
    existing dimensions at installed ATM’s. Data and photos are then available in
    FleetView to aid in developing a compliance plan for non-compliant locations and
    provides an auditable proof of compliance.
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    ATA Services fully understands the complexities of managing braille and audio
    assistance requirements. ADA compliance surveys provide network-wide data
    regarding your existing compliance with specific ATM accessibility requirements.
    When you partner with ATA Services you gain access to FleetView which contains
    the analytical and reporting tools to help managers understand the scope of their
    compliance. Identifying non-compliance through FleetView allows you to formulate
    a strategy to become 100% compliant.
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    With ATA Services our programs do not start and stop at your ATM’s. We have devel-
    oped our services to incorporate everything within your facilities. Partnering with
    ATA Services puts you in control of your ADA compliance issues and we make sure
    that your goals are met. With Fleetview you can understand, manage, and maintain
    all the information for your entire program by simply logging on.
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  • Cleaning

    ATA Services has nearly two decades of experience in cleaning and maintaining ATM’s and we
    take great pride in making sure your fleet of ATM’s are providing a positive customer
    experience. Cleaning and maintenance services can be sporadic and inconsistent. Managing
    the updates and data collection for these services can be known to cause brain cramps. Our
    services provide high quality results which can be seen in FleetView. Put our experience to
    work today and start managing all this information with your fingertips.
    With an ATA Services contract we provide more than just a little spit and polish. You
    gain access to categorized information and images that are easily managed within
    FleetView. This information is organized into the following five categories:
    1. Brand - Signage, Lighting, Marketing Panel, Vicinity Signs.
    2. Compliance - Audio Jack, Braille Audio Arrow, Braille Audio Assistance, Braille
    Functionality, Network Logo, Deposit / Funds Availability, Fee Notice.
    3. Customer Experience - Receipt Printer, Cleanliness, Monitor, Faux Card, Envelope
    Holder, Trash Can, Writing Shelf.
    4. Life Cycle - Fascia, Case, Surround, Kiosk, Bollards.
    5. Security - Skimming Device, Safety Problems, Mirrors.
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    When you partner with ATA Services to extend the life of your ATM fleet you receive
    professional cleaning maintenance services and a great deal more:

    • National Footprint
    • Certified and Trained Technicians
    • Data and Photos of Your ATM Fleet
    • Full Access to Exclusive FleetView Data Management Tool
    • Thorough Data Integrity and Review Process For All Data and Images
    • Peace of Mind
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  • Site
    Survey

    Pre-installation surveys ensure that proposed ATM installations will work for a given
    location. Logistical issues, cost overruns, and delays are expensive and frustrating.
    Pre-installation surveys ensure that potential issues are identified, quantified, and
    reported consistently.
    Post-installation surveys ensure that installation vendors completed the scope of
    work correctly. Installation problems can be identified quickly, allowing
    management of your vendors to be more efficent and transparent. No more
    guesswork, assumptions, and expensive follow up. When you partner with ATA
    Services you can manage critical data from FleetView our enhanced online database.
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    ATA