Managing all your compliance issues
Cleaning / Maintenance
Extending the life of your ATM fleet
Improving your ATM installation process
Inviting you to explore more about us
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Are you...or are you not? When it comes to being compliant we understand that the only answer to this question should be YES. The Department of Justice
has established guidelines and when you partner with ATA Services we ensure that all of your ATM’s meet these guidelines. Contact us to discuss our
various programs. You can manage all of your compliant issues in FleetView which allows you to effectively identify those issues and begin the process of
becoming ADA compliant.
ATM’s must be accessible to customers in wheelchairs. The Department of Justice
has established thresholds for acceptable height and reach to customer interaction
points on ATM’s, automated ticket sales kiosks, and other automated dispensing
devices. A height and reach survey performed by ATA Services establishes the
existing dimensions at installed ATM’s. Data and photos are then available in
FleetView to aid in developing a compliance plan for non-compliant locations and
provides an auditable proof of compliance.
ATA Services fully understands the complexities of managing braille and audio
assistance requirements. ADA compliance surveys provide network-wide data
regarding your existing compliance with specific ATM accessibility requirements.
When you partner with ATA Services you gain access to FleetView which contains
the analytical and reporting tools to help managers understand the scope of their
compliance. Identifying non-compliance through FleetView allows you to formulate
a strategy to become 100% compliant.
With ATA Services our programs do not start and stop at your ATM’s. We have devel-
oped our services to incorporate everything within your facilities. Partnering with
ATA Services puts you in control of your ADA compliance issues and we make sure
that your goals are met. With Fleetview you can understand, manage, and maintain
all the information for your entire program by simply logging on.
ATA Services has nearly two decades of experience in cleaning and maintaining ATM’s and we
take great pride in making sure your fleet of ATM’s are providing a positive customer
experience. Cleaning and maintenance services can be sporadic and inconsistent. Managing
the updates and data collection for these services can be known to cause brain cramps. Our
services provide high quality results which can be seen in FleetView. Put our experience to
work today and start managing all this information with your fingertips.
With an ATA Services contract we provide more than just a little spit and polish. You
gain access to categorized information and images that are easily managed within
FleetView. This information is organized into the following five categories:
1. Brand - Signage, Lighting, Marketing Panel, Vicinity Signs.
2. Compliance - Audio Jack, Braille Audio Arrow, Braille Audio Assistance, Braille
Functionality, Network Logo, Deposit / Funds Availability, Fee Notice.
3. Customer Experience - Receipt Printer, Cleanliness, Monitor, Faux Card, Envelope
Holder, Trash Can, Writing Shelf.
4. Life Cycle - Fascia, Case, Surround, Kiosk, Bollards.
5. Security - Skimming Device, Safety Problems, Mirrors.
When you partner with ATA Services to extend the life of your ATM fleet you receive
professional cleaning maintenance services and a great deal more:
Certified and Trained Technicians
Data and Photos of Your ATM Fleet
Full Access to Exclusive FleetView Data Management Tool
Thorough Data Integrity and Review Process For All Data and Images
Peace of Mind
Pre-installation surveys ensure that proposed ATM installations will work for a given
location. Logistical issues, cost overruns, and delays are expensive and frustrating.
Pre-installation surveys ensure that potential issues are identified, quantified, and
Post-installation surveys ensure that installation vendors completed the scope of
work correctly. Installation problems can be identified quickly, allowing
management of your vendors to be more efficent and transparent. No more
guesswork, assumptions, and expensive follow up. When you partner with ATA
Services you can manage critical data from FleetView our enhanced online database.